Site
Web

You are here:

YouCast Forum YouCast for Bla... Register It Registering from your blackberry

1/24/2010 7:48 PM

	daymon11
1 posts

Registering from your blackberry

I was able to register online at the youcast website, however, when I downloaded the app to my Blackberry Bold 9000, it says "Register Failed!" every time. I have entered my user name to match my youcast profile, my cell phone number, and my att.blackberry.net email address...the same information on my online profile, but it still does not work. HELP!!!

1/25/2010 8:59 AM

	youcast
14 posts

Re: Registering from your blackberry

The information you registered on web site can be different from YouCast registration on your blackberry. Make sure you have SMS service since the registration will try to verify your phone number via SMS. After registration, SMS is not required by YouCast if you send/receive files to email addresses.

Try to un-install YouCast and reboot and then install YouCast again. Thanks,

2/23/2010 12:41 PM

	msdimples
1 posts

Re: Registering from your blackberry

I have had the same "registration failed" error multiple times and just uninstalled, rebooted, re-installed, rebooted, and attempted to register again and am still coming up with the same error. Any other options? I would really like to try out this app!

Thanks!

2/23/2010 2:17 PM

	youcast
14 posts

Re: Registering from your blackberry

Modified By youcast on 7/27/2010 9:20:04 AM)

In registration screen, there are three fields: (1)User --- enter your user name (2)Associated phone -- It's our device phone #. if you are in north america, enter 11 digits begins with 1 (3)Email address: your blackberry push email address.

Please make sure your device has SMS service. If registration still failed, send us your device model, OS version and carrier name to support@youcast.net

Thanks,

7/8/2010 6:56 PM

	scatron
1 posts

Re: Registering from your blackberry

I'm having the exact same issue with the Bold 9700. I would love to be able to use this program but clearly something is amiss with the registration process. I've e-mailed support. Let's see what they can come up with.

Page 1 of 1

YouCast Forum

YouCast for Bla...

Registering from your blackberry

Forum Policy

These Discussion Forums are dedicated to the discussion of the YouCast Application. You need login in order to post your questions, comments or suggestions.

For the benefit of the community, please observe the following posting guidelines:

1. No Advertising. This includes promotion of commercial and non-commercial products or services which are not directly related to YouCast.
2. No Flaming or Trolling.
3. No Profanity, Racism, or Prejudice.
4. Site Moderators have the final word on approving/removing a thread or post or comment.
5. English language posting only, please.