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New Post 10/9/2009 10:24 AM
  youcast
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Re: Install trouble 

 heppycat wrote
 

 youcast wrote

 

Have you set up your blackberry email in your device?

 

Is BIS/BES service required?

I am not sure if you could setup email without BIS or BES. But if you were able to setup email, such as gmail, at your device without BIS or BES, one more requirement is SMS. To complete the regsitration, you need input your device phone number. After registration, SMS is not necessary any more since you could get instantly delviery via personal blackberry email, BES email or gmail. But you will not able to send video to a phone number since it requires SMS. Thanks,

 
New Post 10/10/2009 12:34 AM
  themrodc
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Re: Install trouble 

 youcast wrote

Who is the service provider?

Sprint, I really don't think the service provider has to do with my problem.  It's right after I install and reboot, the icon for youcast is on my phone but when I click to open it, it does nothing.

 
New Post 10/12/2009 10:35 AM
  youcast
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Re: Install trouble 
Modified By youcast  on 10/14/2009 10:15:12 AM)

 It was reported that some apps conflict with YouCast. Please check the following:

1) Update YouCast version to 1.0.7 or up at http://m.youcast.net/blackberry.html

2) Check your device if there are any software using SMS.  Probably they are exclusively locking down sms port. Please ask the vendor to use DatagramConnection instead of MessageConnection.

If these do not solve the problem, please contact us at support@youcast.net

Thanks,

 
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