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Live Chat or submit A Ticket To Our Support Team at Support@YouCast.NET or call 1-646-881-4YOU if you could not find answer from the FAQs. To speed up/help us trouble shooting the issue, please provide us detail info, such as devicemodel, OS version and service provider, describe when, where and how the error is generated. We will do our best.

FAQs

Q1.
I got "Registration failed". What could be the cause?

Q2.
YouCast service is free, but any possible fees from my wireless service provider?

Q3.
I could receive the YouCast message. But when I go into YouCast |View Incoming, a red circle with a exclamation symbol near the item. I could not open the file. Why?

Q4.
I clicked th YouCast icon, but it did nothing. What should I check?

Q5.
My YouCast was working fine. Now suddenly I could not open YouCast icon. What's happing?

Q6.
In my YouCast, it shows 100% sent. Why my friend has not received it?

Q7.
I could not see any send and receive option. What should I do?

Q8.
How can I install or update to the newest version?

Q9.
Where can I find the most updated version of YouCast for Blackberry?